News
Novel coronavirus (2019-nCoV) - what you need to know
The latest information and advice about Novel Coronavirus is being regularly updated here . Public Health England have written a blog about novel...
Removing Advantage Card Discounts for Parking
Part of the Royal Borough's cost saving budget for 2020/21 includes the removal of Advantage Card discounts for residents. We have recently been...
What people want from the next ten years of the NHS
When the NHS Long Term Plan was published in January 2019 Healthwatch were asked by NHS England to engage people across the country about how people...
Healthwatch England annual report 2018-19
Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see. Our year in numbers Last year, over 336,000 people shared their views, ideas...
Declare Your Care: Learning disabilities
Care Quality Commission Declare Your Care campaign is encouraging people with learning disabilities, their family, carers and advocates to speak openly about their experience of care, good or bad, which we fully support. You can also tell us about your experience. Research shows people with a...
What to expect from independent healthcare
The Care Quality Commission said "Only NHS-funded patients have the right to take their complaint to the Parliamentary and Health Service Ombudsman (PHSO). This means that private patients using NHS private patient units and other independent healthcare services cannot use the services of the PHSO...
Many women have a positive experience of maternity services, but for some care continues to fall short
The majority of women who gave birth in February last year had confidence and trust in staff, felt they were 'always' listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the Care Quality Commission (CQC). However, the results also reveal...
Hospitals need to do more to show people how they learn from complaints
Healthwatch England's latest report, looks at hospital complaints. Sir Robert Francis will be sending a letter out to all hospitals and NHS leaders to make them aware of the report and the action that needs to be taken. Key findings include: Only 38% of trusts make public any information on the...
Royal Berkshire NHS Foundation Trust remains Good although some work is needed
A team of Care Quality Commission (CQC) inspectors visited Royal Berkshire NHS Foundation Trust in July and August 2019. This was to check the trust's progress after an inspection in September and October 2017 and also to check the quality of Royal Berkshire Hospital, West Berkshire Community...
ADHD and Autism Service Review Update
Attached is an update bulletin which highlights the work East Berkshire CCG have undertaken to date. Visit the website , where you will find all of the up to date information, including: A full report of the independent service review into ADHD and Autism service provision for all ages across East...
Royal British Legion Independent Living Service
The Royal British Legion's Independent Living Service is made up of the Independent Living Service and the Legion's Handy Vans Service. The independent Living Advice Service provides free advice, support and advocacy for beneficiaries of all ages and their carers, helping them to access statutory...
Alzheimer’s Society in Berkshire
Alzheimer's Society have a national dementia helpline 0300 222 11 22. Monday 23rd December 9am- 8pm Tuesday 24th December 9am – 5pm Wednesday 25th December – Closed Thursday 26th December – Closed Friday 27th December – 9am – 5pm Saturday 28th December – 10am – 4pm Sunday 29th December – 10am – 4pm...
CQC - Community mental health survey 2019 Results
Key findings for England Results from the 2019 community mental health survey show many of those areas identified as in need of improvement in 2018 have declined further, continuing the negative trend of results consistently declining over the 2014 – 2019 period. These include: seeing NHS mental...
Medication Safety
The World Health Organization have produced the attached "5 Moments for Medication Safety". These are the key moments where action by the patient or caregiver can greatly reduce the risk of harm associated with the use of their medication/s. Each moment includes 5 critical questions. Some are self-...
If you could see flu germs, you'd see how quickly they spread
Cold and flu germs can live on some surfaces for hours. To protect yourself and others this winter, always carry tissues with you and use them to catch your cough or sneeze. Bin the tissue, and to kill the germs, wash your hands with soap and water, or use a sanitiser gel. This is the best way to...
Phone line extended to help “hidden” Carers across Berkshire
East Berkshire and Berkshire West Clinical Commissioning Groups (CCGs), together with Signal4Carers, are pleased to extend a Berkshire wide Freephone number for a further six months, to support those who maybe looking after someone. Many people who carry out caring responsibilities do not recognise...
Don't Disappear - video to raise awareness of coercive control
The Office of the Police and Crime Commissioner (OPCC) have launched a video 'Don't Disappear' to raise awareness of relationship abuse. Victims First supports victims and witnesses of crime across the Thames Valley and is managed by the OPCC. 'Don't Disappear' tells the story of Jamie and Emma;...
Self Care Week 2019
Self Care Week is an annual national awareness week that focuses on providing support for self care across communities and families, this year it runs from the 18 to 24th November 2019. This year East Berkshire Clinical Commissioning Group are focusing on 5 key areas: Blood Pressure Hydration Flu...
Suitable/Accessible Homes in RBWM Survey now live
Received from the IAS Service for the Royal Borough The Disability & Inclusion Forum (formerly Access Advisory Forum) brings together residents, community groups and charities with RBWM Councillors and officers to ensure that matters affecting people with disabilities are included in council...
Dementia Care Advisors
Providing support and advice for you and your family to live well with dementia at every stage of the journey. Dementia drop in service Optalis hold monthly drop-in sessions for those living with dementia and their families/carers. Join them on the first Tuesday of the month at Boyn Grove Dementia...
National survey shows most people experience good urgent and emergency care, but lengthy waiting times remain a problem
Findings from a survey of more than 50,000 people who received urgent and emergency care from services provided by 132 NHS trusts across England show that the majority are positive about most aspects of their care and treatment. However, a significant number continue to report long waits,...
Visiting someone in a care home
For anyone living in a care home, it's important to be able to welcome a partner, relative or friend, just as they did before they started lived there. The Care Quality Commission have updated their information about visiting people to highlight consumer rights. These help make sure people are...
Blood Pressure – What is normal?
Your "ideal" Blood Pressure (BP) is below 120/80. Doctors in the UK try to treat all patients to achieve a Blood Pressure under 140/90 And they treat patients with Diabetes to achieve a Blood Pressure of 130/80 or less. Newsflash: It may be better to take your BP tablets at night. Dr M Kittel. GP...
Young people with Special Educational Needs and Disability (SEND) get to share their ideas about how they would like to be involved in decision making and shaping future services
Local young people with Special Educational Needs and Disabilities (SEND) came together, supported through their schools to attend a local event planned by Young Event Makers, who are local young people that are really passionate about helping other young people from schools really grasp the idea...
Friends Against Scams third anniversary
This week Friends Against Scams is celebrating their third anniversary! Celebrate with them and join the army of over 280,000 Friends and complete the online awareness session today!
NICE quick guide assessment and diagnosis of autism: what to expect
NICE new quick guide 'Assessment and diagnosis of autism: what to expect' is based on NICE 'Autism spectrum disorder in under 19s' guideline. More than 1 in 100 people are autistic. This affects people in different ways. It can bring strengths but also some challenges that can impact on how...
Free vaccinations for children on the NHS
New service for 0-19 year olds, it's never too late to catch up with your immunisations. Berkshire now has a new Immunisation Nurse service. The nurse can support you to access immunisations that have been missed and are still needed according to your child's age. Please contact the Berkshire...
Everyone Deserves Good Care
Your local Safeguarding Adults Board wants you to know what to expect from GOOD care – whether it's from a care home or from someone coming into your home.
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