News
Urgent: Returning NHS/Council Equipment
Community Equipment Service (NRS) are gearing up for what is anticipated to be a significant increase in demand for equipment over the coming weeks,...
Action Fraud Have Received Reports of Covid19 Related Scams
Received via Thames Valley Alert. Action Fraud have received reports of #COVID19 related scams. The majority relate to the online sale of protective...
What's the difference between shielding, self-isolation and social distancing?
Shielding, self-isolation and social distancing are very important in order to protect yourselves and others from coronavirus. What are they, and...
COVID-19 WAM Get Involved Community Response
The Royal Borough of Windsor and Maidenhead and WAM Get Involved are working with key local partners and organisations so that they have a coordinated effort across our borough to organise volunteers and those who need help. Please visit their website for more information . Becoming a volunteer If...
Covid-19 related scams
Information sent on behalf of Thames Valley Police. Following reports of Covid-19 related scams Thames Valley Police is urging the public to remain vigilant against criminals using the publicity around the coronavirus as a chance to target their victims with fraudulent emails, phone calls, text...
Guidance on shielding
Shielding is a measure to protect people who are clinically extremely vulnerable by minimising all interaction between those who are extremely vulnerable and others. The government are strongly advising people with serious underlying health conditions which put them at very high risk of severe...
Coronavirus is affecting my mental health – what can I do?
The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed. 1. Seek accurate information from legitimate sources Try to only read information about Coronavirus from official sources: NHS...
Social Media Pages Live for Social Prescribing
Social Media pages are now live for Social Prescribing across Windsor, Maidenhead and Ascot. Please share and follow! Twitter feed Facebook feed
Coronovirus Information in Other Languages
Doctors of the World and British Red Cross have put together Coronavirus (Covid 19) advice in a number of languages .
Help for community members who are self-isolating
Maidenhead Mosque Support service, do you need any help? We can: Pick up shopping Post Mail Deliver Urgent Supplies A friendly phone call Collect medicine A free mobile service for the elderly and vulnerable in Maidenhead. Contact 07973 921327 | 07773 230413 info@maidenheadmosuq.org Sakoon in the...
What’s the difference between social distancing and self-isolation?
With all the talk about social distancing and self-isolation, it's important to know the difference between the two. Social distancing is for people who have NO signs of coronavirus. You go into self-isolation when you or a member of your household have signs of coronavirus. Social distancing is...
Community action
Community action is a really good thing. If you can, please help others in your community - check on any vulnerable family, friends and neighbours to see if they need anything from the shops, a prescription collected or help with other small jobs. Sometimes just a small favour can make a big...
SignHealth - Coronavirus Videos
SignHealth has translated information from Public Health England and the Department of Health and Social Care. The videos are available on their website . You can call NHS 111 in BSL by visiting interpreternow.co.uk/nhs111 or use their app on your mobile device. Or use the NHS 111 online service at...
Tips to protect yourself, your loved ones and your community from the Coronavirus
Talk to household members, relatives, friends and neighbours to discuss what to do if a COVID-19 outbreak occurs in your community and what the needs of each person will be. Get to know your neighbours, do they have someone who can help them, could you? Think about repeat medications, can you...
New service to help our communities
RBWM have a new community database with an integrated map facility that helps connect residents with a wide range of events, activities, community groups and venues. It is designed to give residents a better understanding of what is going on across the borough and help them to connect with these...
Coronavirus awareness video
Given the recent events in China and the further spread of Coronavirus (also known as COVID-19 or the Novel Coronavirus) into Europe, iHasco who provide our training have created a short video that provides information on the virus, best hygiene practices, preventative measures, and advice on what...
Talking Therapies - Stress Less Workshops New Dates
Talking Therapies Stress Less Workshops are FREE four week workshops running one evening per week from 6.30pm – 8pm across Berkshire. The workshops teach strategies to support managing stress including learning ways to manage worry, feelings of panic and sleep.
Windsor, Ascot and Maidenhead Patient Network Group
In the Windsor, Ascot and Maidenhead area there are 17 GP practices, most of these has a Patient Group. A Patient Group is a group of patients, carers and GP practice staff who meet to discuss practice issues and patient experience to improve the service. If your interested in finding out more...
CQC Monitoring the Mental Health Act in 2018/19
Monitoring the Mental Health Act is CQC's annual report on the use of the Mental Health Act (MHA). It looks at how providers are caring for patients, and whether patients' rights are being protected. Services need to improve how they provide care and treatment for people detained under the Mental...
Novel coronavirus (2019-nCoV) - what you need to know
The latest information and advice about Novel Coronavirus is being regularly updated here . Public Health England have written a blog about novel coronavirus (2019-nCoV), covering what you need to know, what the current risk level to the UK is, what measures are being taken and more.
Removing Advantage Card Discounts for Parking
Part of the Royal Borough's cost saving budget for 2020/21 includes the removal of Advantage Card discounts for residents. We have recently been carrying out enter and view visits to GP surgeries across the borough talking to residents. Residents have reported that often parking can be an issue...
What people want from the next ten years of the NHS
When the NHS Long Term Plan was published in January 2019 Healthwatch were asked by NHS England to engage people across the country about how people wanted the priorities to be implemented locally. Between March and June 2019, the Healthwatch network carried out 500 focus groups, attended 1,000...
Healthwatch England annual report 2018-19
Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see. Our year in numbers Last year, over 336,000 people shared their views, ideas...
Declare Your Care: Learning disabilities
Care Quality Commission Declare Your Care campaign is encouraging people with learning disabilities, their family, carers and advocates to speak openly about their experience of care, good or bad, which we fully support. You can also tell us about your experience. Research shows people with a...
What to expect from independent healthcare
The Care Quality Commission said "Only NHS-funded patients have the right to take their complaint to the Parliamentary and Health Service Ombudsman (PHSO). This means that private patients using NHS private patient units and other independent healthcare services cannot use the services of the PHSO...
Many women have a positive experience of maternity services, but for some care continues to fall short
The majority of women who gave birth in February last year had confidence and trust in staff, felt they were 'always' listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the Care Quality Commission (CQC). However, the results also reveal...
Hospitals need to do more to show people how they learn from complaints
Healthwatch England's latest report, looks at hospital complaints. Sir Robert Francis will be sending a letter out to all hospitals and NHS leaders to make them aware of the report and the action that needs to be taken. Key findings include: Only 38% of trusts make public any information on the...
Royal Berkshire NHS Foundation Trust remains Good although some work is needed
A team of Care Quality Commission (CQC) inspectors visited Royal Berkshire NHS Foundation Trust in July and August 2019. This was to check the trust's progress after an inspection in September and October 2017 and also to check the quality of Royal Berkshire Hospital, West Berkshire Community...
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Healthwatch WAMTraxMill Ride (Off Fernbank Road)North AscotBerkshireSL5 8JW
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