News and reports | Healthwatch Wam

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Changes to hearing services

Changes are being made to non-complex hearing services for people aged 55 and over in East Berkshire.

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Ombudsman issues good practice guide for care providers

The Local Government and Social Care Ombudsman has issued a good practice guide which shares lessons from complaints to help adult social care providers improve their services.

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Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

Advice and Information

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Frimley Health NHS Foundation Trust rated as Good

England's Chief Inspector of Hospitals has rated Frimley Health NHS Foundation Trust as Good following a CQC inspection.

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Windsor, Ascot and Maidenhead Dementia Action Alliance

Windsor, Ascot and Maidenhead Dementia Action Alliance (WAM DAA) includes memberships from leading organisations such as banks/shops/charities who commit to actions.

7 February 2019

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Boulters Lock Residential Home Enter and View Report

We visited to observe residents engaging with the staff and the care environment, capture the experience of residents and their families/visitors and to record any ideas they may have for change to improve their experience.

4 February 2019

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Views taken to the heart of Westminster

Healthwatch Windsor, Ascot and Maidenhead Patient Champion takes local views right to the heart of Westminster in their annual parliamentary reception.

1 February 2019

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Help develop the NICE guidelines

You can help develop the National Institute for Health and Care Excellence (NICE) guidelines on babies, children and young people's experience of health care services.

31 January 2019

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Handbook to the NHS constitution

Accessible information within health and social care is vital to help people understand their care and treatment.

22 January 2019

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Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

24 December 2018

Advice and Information

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West London NHS Trust rated good by CQC

The Care Quality Commission (CQC) have carried out their latest inspection at West London NHS Trust and have awarded them a good rating.

21 December 2018

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NHS Healthy ageing and caring guide

It can be harder for older people to stay fit and well throughout the colder months. It's important that older people and their families and carers are supported to stay well throughout winter. The NHS have developed some guides to help people.

7 December 2018