Hidden Carers Helpline for Berkshire

Many people who carry out caring responsibilities do not recognise themselves as carers, but may benefit from some support and could be unaware of the help available to them.
Woman helping an elderly man use a IPad
I'm her son, not her carer

Many may feel that they are simply carrying out ordinary responsibilities as a friend or family member.

These people are often unregistered carers, and may not be aware of what support is available to aid them in their role.

If you are looking after someone, you can call the Freephone number on:

0800 1337851 where you will be offered support and information.

Debbie Hartrick, Associate Director for Safeguarding, East Berkshire CCG and Kathy Kelly, Designated Head of Safeguarding Adults, Berkshire West CCG said:

“With the Covid-19 pandemic it is more important than ever that people who are looking after a family member, friend or anyone in a caring role, know how to seek support when they need it.”

Mark Sanders Signal4Carers said:

“Signal4Carers is pleased to have the opportunity to host the Pilot Freephone number to try and find carers who may need a small amount of support or advice when caring for a relative or friend in the community. It is important for them to feel supported, as caring for someone can be a stressful time for the family”

The number to call is 0800 1337851 from 10am until 4pm Monday to Friday (message facility for evenings and weekends).

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