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Helping you get the best out of local health and social care services
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NHS 111

26/07/2019

NHS 111 can help if you have an urgent medical problem and you're not sure what to do.

Get help online or on the phone

To get help from NHS 111, you can:

go to 111.nhs.uk (for people aged 5 and over only)
call 111
NHS 111 is available 24 hours a day, 7 days a week.

If you have difficulties communicating or hearing, you can:

call 18001 111 on a textphone
use the NHS 111 British Sign Language (BSL) interpreter service if you're deaf and want to use the phone service

How NHS 111 works

You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

You can ask for a translator if you need one.

Depending on the situation you'll:

  • find out what local service can help you
  • be connected to a nurse, emergency dentist, pharmacist or GP
  • get a face-to-face appointment if you need one
  • be told how to get any medicine you need
  • get self-care advice

Visit NHS.UK to find out more.

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There are lots of ways to contact us, you can write, email, phone, facebook, tweet or use the contact or speak out form(s) to email us.

Healthwatch WAM
20-21 Market Street
Bracknell
Berkshire
RG12 1JG

01753 851 725

Next event

NHS East Berkshire CCG Annual General Meeting (AGM) will take place on 17 Sep 2019

Location: Royal Windsor Racecourse, Maidenhead Road, Windsor, SL4 5EZ