Head of Healthwatch - Neil Bolton-Heaton

Neil is the Head of Healthwatch and holds responsibility for Healthwatch organisations in East Berkshire (Bracknell Forest, Slough, Windsor, Ascot and Maidenhead), Hampshire, Wokingham and Portsmouth.

Neil has worked across the health, social care and social enterprise sectors at both operational and strategic level. Neil is passionate about quality service experience and in ensuring voice and representation in the design, development and delivery of health and social care services. 

07970 166645


Our staff

Tess Scott - East Berkshire Manager

In her early years she worked was a Programme Manager for a global IT company managing projects and logistics across EMEA.

Since redirecting and furthering her education in Nutrition and Wellbeing,  she has had variety of roles as well as volunteering for BEAT.

Her aim is to help give you a stronger voice to help influence and challenge how health and social care services that are provided in the Windsor, Ascot and Maidenhead area


Steve Sansom - Healthwatch Bracknell Forest Officer and Volunteer Lead for East Berkshire

Steve joined the Healthwatch in October 2021 with a background in Library and Information Management. Steve is employing his knowledge of health-related stakeholders to network across Bracknell Forest 

Looking after the volunteers across East Berkshire, Steve is also an active volunteer and has chaired his local Residents Association for the past 10 years.



Chaia Dechen - Healthwatch Slough Officer and Communication and Engagement Lead for East Berkshire

Chaia joined the Healthwatch team in October of 2019.  Chaia is a co-founding member of the Afrolatinas Latinidades Festival, the biggest black women's festival in Latin America that is still running today. Chaia also traveled across Brazil documenting community powered social technologies for the Brazilian Bank Foundation and has worked extensively as an activist for social justice using visual communication as her main tool. 

Now back in the UK and pursuing her lifelong passion for health and wellness, Chaia continues her work with empowering communities by helping to voice their opinions and share their experiences in order to make an impact on the services they receive within Health and Social Care.