Neil Bolton-Heaton

Neil is the Head of Healthwatch and holds responsibility for Healthwatch organisations in East Berkshire (Windsor, Ascot and Maidenhead, Bracknell Forest and Slough), Hampshire, Wokingham and Portsmouth.

Neil has worked across the health, social care and social enterprise sectors at both operational and strategic level. Neil is passionate about quality service experience and in ensuring voice and representation in the design, development and delivery of health and social care services. 

07970 166645

Our staff

Rafal Nowotynski - East Berkshire Healthwatch Manager

Raf joined the Healthwatch in March 2021 and holds responsibility for Healthwatch operations and projects in East Berkshire (Slough, Windsor & Maidenhead, Ascot and Bracknell Forrest).

Raf has worked for many years across local authority, children services, social care and community at both Business Management and Community Project Delivery.

Raf is a Chairman of Slough Community Sport Trust "4 Future Pro FC" were he is delivering sport and social events to local children, disability groups and families.

He is passionate about supporting and improving health and social care services within local community.


Rachel Stanton – Interim Healthwatch Manager – East Berkshire

Rachel has worked within the voluntary sector and health in the north of England for the last twenty years. With a background in the development of Sure Starts, Third Sector commissioning and partnership networks across both local and national systems, Rachel's special area of interest are co-production, Third Sector system integration and asset-based approaches. Rachel is most looking forward to working within a new geographical area and learning the local networks and people that can enable the new Healthwatch service to thrive.


Ceri Evans – Healthwatch Officer for Windsor, Ascot and Maidenhead and Research Lead for East Berkshire 

Ceri has recently graduated from a Project Management MSc course after studying Biomedical Science BSc in Bristol. Helping to voice public opinions of the health sector has been a recurring topic of interest throughout Ceri’s studies; with dissertations focusing on vaccine uptakes and improvements to NHS services. Ceri is looking forward to meeting new people in the local community to hear about their needs, experiences, and concerns about health and social care services. Then, together as a team, we can ensure the success of Healthwatch in achieving its goal of getting these services right for the future.


Megan Horwood – Healthwatch Officer for Bracknell Forest and Volunteer Lead for East Berkshire 

Megan joins the team from a background working in Sports Development. With previous experience working on initiatives to increase physical activity, health and wellbeing by working with numerous charities, organisations and local authorities. Megan is most looking forward to working closely with members of Bracknell Forest’s communities and amplifying their voice to help provide better local health and social care services. Outside work, Megan enjoys playing rugby, keeping fit by taking part in Crossfit, cycling and muddy dog walks.


Chaia Dechen - Healthwatch Slough Officer and Communication and Engagement Lead for East Berkshire

Chaia joined the Healthwatch team in October of 2019.  Chaia is a co-founding member of the Afrolatinas Latinidades Festival, the biggest black women's festival in Latin America that is still running today. Chaia also traveled across Brazil documenting community powered social technologies for the Brazilian Bank Foundation and has worked extensively as an activist for social justice using visual communication as her main tool. 

Now back in the UK and pursuing her lifelong passion for health and wellness, Chaia continues her work with empowering communities by helping to voice their opinions and share their experiences in order to make an impact on the services they receive within Health and Social Care.