Our Annual Report 2017/18

Healthwatch Windsor, Ascot & Maidenhead is the local independent champion for people who use health and social care services. Find out more about what we did during the year.

Our purpose

  • We find out what people like about services and what they think could be improved.
  • We use this information to encourage those who run and make decisions about services to act on what matters to you
  • We give people information, advice and support about local health and social care services
  • People’s views come first – especially those who find it hardest to be heard
  • We also share information and ideas with other local Healthwatch groups, Healthwatch England and the Care Quality Commission (CQC)

Highlights from our year

  • Established social media accounts
  • Represented the patient and public voice at 130 meetings
  • We gather views from the whole community and have focused on engaging with those that are seldom heard
  • Our work and reports have tackled issues ranging from Access to Primary Care to Mental Health Services
  • We’ve visited 32 community groups and events to meet local people
  • We’ve given 473 people information and advice

The report includes

  • Who we are
  • Your views on health and care
  • Helping you find the answers
  • Making a difference together
  • Finances and funding
  • Our top priorities for next year

Downloads

Annual Report 2017-18

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