Annual Report 2019-2020

Healthwatch Windsor, Ascot & Maidenhead is the local independent champion for people who use health and social care services. Find out more about what we did during the year.
Healthwatch graphic of a magnifying glass

Our priorities

Last year people told us about the improvements they would like to see health
and social care services make in 2019-20. Alongside raising awareness of
Healthwatch in the local community, these were our three priorities for 2019/20
based on what you told us.

  • Mental Health services
  • Social Care
  • Services working together

Highlights from our year

Health and care that works for you

  • We employed - 3 members of staff, who equate to 1 full time equivalent
  • We received £65,000 in funding from our local authority in 2019-20, the same as last year

Providing support

  • 625 people shared their health and social care story with us
  • 426 people accessed Healthwatch advice and information online or contacted us with questions about local support

Reaching out

  • 3,149 people engaged with us through our website (based on number of sessions)
  • 125,000+ people Reached through social media

Making a difference to care

  • 110 meetings attended making sure patient and public voice heard
  • 22 services visited *not all reports published due to COVID-19
  • 3 health and care surveys


Annual Report 2019-20

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