The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
The standard aims to make sure that people who have a disability, impairment or sensory loss are communicated with in a way that meets their needs.
Advice and Information
Healthwatch graphic of a magnifying glass

Hospital Discharge Report

Every patient should be fully involved in the discharge assessment and, where a patient consents, family or carers should also have the opportunity to contribute to this.
Report